Recruitment · Training · Consultation

Unearthing potential,building futures.

Top Notch is a BEE Level 1, 100% female-owned training and recruitment company in Johannesburg — helping organisations across South Africa and the wider continent solve their human-capital challenges and develop people who lead.

Mandloe Esther, Founder of Top Notch
Level 1B-BBEE Contributor
100%Female-Owned
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Mandloe Esther, Founder & Principal of Top Notch
Mandloe EstherFounder & Principal
Who we are

A partner in human capital, from hire to high performance.

Top Notch provides best-quality services to both clients and candidates. We aim to be the preferred provider of recruitment and training across South Africa and the continent — pairing rigorous talent solutions with executive-grade development so organisations don't just fill roles, they build capability.

Founded and led by Mandloe Esther, the business is built on a simple belief: African professionals deserve the same standard of instruction offered to executives and diplomats anywhere in the world — and the relationships we build are meant to last.

Our services

Our Mission

To assist clients in solving their human-capital challenges by providing excellent business solutions that are specific to their needs.

Our Vision

To deliver the highest quality of service to clients through a deep understanding of their needs, culture and structure.

Our Values

  • Quality over quantity
  • Teamwork
  • Efficient process
  • People first
  • Building lasting relationships
What we do

Three ways we grow your organisation.

01

Training & Development

Practical, facilitator-led programmes that raise the standard of your people — from office professionals to senior leaders.

  • Administration & Secretarial
  • Business Management
  • Leadership & Supervisory
View catalogue
02

Recruitment & Placement

We unearth potential our clients don't have the time or reach to find — fast, cost-effective and transformational.

  • Permanent recruitment, junior to executive
  • Temporary & contracting solutions
  • Full turnkey workforce management
03

Executive Search & Consultation

A highly effective search capability that finds the best candidates wherever they are — building winning, diverse leadership teams.

  • Confidential executive search
  • Leadership team design
  • Human-capital consultation
Training & Development

A full curriculum for the modern professional.

Stream A

Administration & Secretarial

  • Secretarial MasterClass
  • Protocol & Etiquette Master
  • Minute-Taking Programme
  • Grooming, Image & Deportment
  • Project Management for Office Professionals
  • PA Programme & Managing Your Boss
Stream B

Business Management

  • Customer Service
  • Advanced Event Management
  • Business Writing Skills
  • Presentation & Communication
  • HR for Office Professionals
  • Confidence & Assertiveness
  • Emotional Intelligence
  • Etiquette & Dress for Success
  • Culture in the Workplace
Stream C

Leadership & Supervisory

  • Principles of Leadership
  • Facilitating High-Performance Teams
  • Business Communication
  • Time Management
  • Financial Aspects of Business
  • Formal Meetings & Report Writing
  • Managing Conflict
  • Managing Staff Performance
  • Problem Solving
International Reach

Facilitators trusted on the global stage.

Our lead facilitators have delivered protocol, diplomacy and executive programmes for ambassadors, boards, dignitaries and institutions across Africa, Europe, the Middle East, the Caribbean and the South Pacific.

0+Workshops delivered*
0+Years' experience*
0Service streams
0Day flagship seminar
*Track record of our lead seminar facilitator, Thulani Munerenyu (PDI-POA, USA).
Flagship Seminar · Cape Town 2026

International Diplomatic Protocol & Etiquette

A five-day executive seminar for the professionals who represent their organisations on the international stage — where precision, presence and protocol define credibility. Structured instruction and live simulation in Cape Town, South Africa — with a curated delegate experience beyond the seminar room.

5 DaysDuration
23–27 Nov 2026Dates
Cape Town, SAVenue
USD 2,000Per delegate
Reserve a seat
Thulani Munerenyu

Thulani Munerenyu

PDI-POA, USA · Lead Facilitator

Thulani Munerenyu, member of Protocol & Diplomacy International – the Protocol Officers Association (PDI-POA, USA) is an international authority in protocol, diplomacy and official etiquette. With over 25 years’ experience in training and consulting, he has designed and facilitated more than 1,000 workshops that also include Protocol, Diplomacy, Etiquette and Events Management for ambassadors, dignitaries, boards, executives, protocol functionaries of UN agencies, the World Bank, African Union, SADC and governments across Africa, Europe, the Middle East, the Caribbean and South Pacific islands of Fiji and Vanuatu.

USD 2,000tuition & materials, certificate, Cape Town city sightseeing, Table Mountain Aerial Cableway, seminar venue & catering
Discount available for 3 or more delegates booked
Why Top Notch

Standards you can stake your name on.

01

Female-owned, BEE Level 1

A fully empowered partner that strengthens your own transformation and procurement scorecard.

02

Confidential & professional

We protect privileged client and candidate information and never disclose it without consent.

03

Specific, not generic

Every solution is built around your needs, culture and structure — no off-the-shelf shortcuts.

04

Continental reach

From Johannesburg across Africa, with global facilitators brought to accessible venues.

Get in touch

Let's build your next capability.

Tell us about the roles you need to fill or the teams you want to develop — we'll respond within two working days with a tailored proposal.

Email us
Office
Building 1, Ruby Close, Prism Business Park,
Fourways, Johannesburg, 2191
WhatsApp